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New Seasons Policies

At New Seasons, we want to make sure shopping at our welcoming Holiday Decoration Store is as enjoyable as possible. That’s why we’ve worked hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, get in touch. We look forward to serving you at New Seasons.

Red Christmas Baubles
Store Policies: Store Policies

Privacy Policy

New Seasons ("We") are committed to protecting and respecting your privacy.This policy (together with our website terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act) and subsequently the General Data Protection Regulations (GDPR) from 25 May 2017, the data controller is New Seasons, of New Seasons, Woodlands, Port Carlisle, Wigton, Cumbria, CA75BU.

Store Policies: Warranty Disclaimer

Website Terms and Conditions

  • Goods are not sold on a trial basis.

  • Prices are in UK pounds sterling and inclusive of VAT.

  • We accept online payments by debit/credit card, via PayPal as well as over the telephone.

  • Delivery charges are dependent on size of order as well as location for delivery of goods.

  • We reserve the right to amend these terms and conditions at any time, without notice.

  • This website, design and all content within it are copyright 2020. All rights reserved.

Store Policies: Warranty Disclaimer

Shipping Information

  • A standard shipping fee will be added to the overall cost at checkout.

  • This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!

Store Policies: Shipping Policy

Refunds and Returns

  • If for any reason you are not happy with your order please return the goods to us in their original packaging, stating your reason for return. 

  • Please observe our address details at the bottom of every page on this site. Refunds can only be given if the goods are returned to us as received within 7 days, undamaged.

  • Goods must be returned at the customers cost. Carriage will not be refunded. We reserve the right to deduct our original delivery cost in sending the product to you, from your refund. You are responsible for ensuring safe delivery of the returned goods. We are unable to give refunds for any goods not received by us. You must take out adequate insurance.

  • In the case of a cancellation of your order, if the goods have not yet been dispatched then a full refund will be arranged. if the goods have been dispatched then the returns policy applies as above.

Store Policies: Return Policy

Contact Us

53 Scotch Street, Carlisle, Cumbria, CA38PD, United Kingdom

01228 525685

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Store Policies: Contact
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